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How To Capture Fan Feedback For Your Website Using Jing

by philhampton on 8 June 2012

The Jing logo - screen-grabbed using, er, Jing!

For a while now I’ve been using an excellent free tool called ‘Jing’ that easily allows you to copy any section of your PC screen into an image file (also called ‘screen-grabbing’).

You can use it to quickly and easily screen-grab certain sections of websites for your records, or combine a mixture of pictures and text into one easy emailable image.

But I’ve found it very useful to compile positive comments that people have said about my site on Twitter.  And because they are screenshots directly from Twitter, it proves that they are all genuine, and I haven’t made them up.

You can see an example at the bottom of my ‘About’ page (Click here or choose the ‘About’ menu option above) which lists a number of positive comments that people have said about The Comic Academy on Twitter.

How to Screen-Grab Fan Comments Using Jing

So how exactly did I do it?

  1. I flagged a selection of positive comments as ‘Favourites’ on Twitter, which stores them in an easily-accessible list.
  2. I then used Jing to draw a border around each comment using the mouse, clicked ‘copy’, and pasted each one into a Microsoft Word document (but you could use any other word processing software).
  3. I then used Jing again to highlight a whole screen’s worth of comments at a time, and save each screen into individual PNG images onto my hard drive.
  4. I then loaded the files onto my ‘About’ webpage.

Simple!  If you want to leave out the word processor step, you could just save each comment as individual images on your hard drive, then load them onto your site one by one.

It’s important to note that there are a couple of social etiquette rules if you want to do this.

  • I’ve only posted comments that were already made in a public forum (Twitter).  None of these are Direct Messages.  You should not post DMs publicly unless the originator has given you their permission in advance.
  • I have referred to these as ‘positive comments’ rather than ‘testimonials’.  A testimonial is usually a comment that you have sought from someone, and is provided with their permission. I’ll cover the best way to source and format testimonials in a future post.

Here’s the link to download a free copy of Jing – http://www.techsmith.com/Jing.

TechSmith also sell a more fully-featured version of Jing called Snagit (which also allows short videos of your screen to be grabbed), and a comprehensive screen-grab and editing  program called Camtasia, which I used to record the videos in the Webcomic Marketing Masterclass.  Camtasia is great for creating professional training videos, but costs a few hundred dollars, and you may find that Jing is all that you need.

If you liked this article, please help spread the word by using one of the buttons below, or post a comment.

Have a great weekend,

Phil Hampton

The Comic Academy

Phil Hampton founded The Comic Academy to help and inspire comic creators and publishers to market their work effectively.  Download your FREE exclusive report ‘The 7 Steps to Comic Creator Success’ here

{ 3 comments… read them below or add one }

Lionel June 8, 2012 at 7:55 pm

Fabulous!!!!

farrbott June 9, 2012 at 5:48 pm

This is a great idea, will give it a go. I use Evernote for this sort of thing or even Skitch, both are free. You can use Evernote to plan your stories, it has many uses, I classify it as one of THE essential apps on a computer.
farrbott´s last blog post ..Self destruct

Terrence June 12, 2012 at 12:31 am

sounds like a great tool. ill check it out. thanks Phil!
Terrence´s last blog post ..The Oni!

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